I get a lot of hits from a reader(s) in Grand
Rapids, Michigan. Most of them are affiliated with Alticor/Amway. They love
Anna Banana! Gotta get their daily dose!
I got a hit from someone in Grand Rapids
searching how to get a customer service job with Amway.
My first thought is what kind of scum sucking
low life son of a bitch wants to work for a company that is responsible for
destroying lives, causing financial distress, bankruptcies, debt, divorces,
etc, etc. Then I remember I was watching the news and there was a segment about
people who got laid off from their jobs two years ago, three years ago and some
of them are desperate to accept any kind of job. So I shouldn’t judge some poor
unfortunate soul who is so desperate to get a job that they’d apply to Scamway.
Desperation causes people to lower themselves to accept jobs with shitty
companies just to get a paycheck.
Average companies have 20% of their employees
that actually like their job, 60% who don’t give a shit one way or another its
just a job, and 20% who hate their jobs. Thats how it is. Average companies
have 80% of their employees, some who might like their job but mostly its just
a paycheck, who would leave their company in a second if they found a better
job somewhere else. I’ve dealt with Amway’s customer service department and I
can tell you that I was obviously dealing with people in the 80%! I have a clear
picture of what the qualifications are to get a job as an Amway customer
service employee so hopefully this list will help if Grand Rapids job searcher
comes back to my blog.
Qualifications to get a job as an Amway customer
service agent:
- Ability to be nasty to others
- Good at lying
- Poor communication skills
- Don’t give a shit about helping others
- Poor problem solving ability
- Argumentative
- Not looking for long term employment
- Arrogant
- Hate talking to people
- No experience necessary and we don’t train
- Have a rotten personality
- Be discourteous to customers
- Hate holding down a job
- Unhelpful
- Inappropriate time management skills
- Inability to complete tasks
- Ineffective customer follow up
- Clock watchers
- No particular desire to move up in the company
- Refuse to do anything that requires immediate attention
- Following company procedures optional
- Strong superiority complex
- Not flexible
- Ability to effectively convey to the customer how bored you are with them
- No sense of humor
- Able to push buttons and cause anger and rage in clients
- Ability to make people hate you and hate the company
No happy, helpful personality types who actually
love their jobs need apply!!! Lazy ass bastards are absolutely encouraged to
apply. This is your dream job come true!!!
Actually, Amway encourages this kind of bad attitude in its customer service employees.
ReplyDeleteThe reason is simple: Amway DOESN'T WANT to provide customer service! It considers any kind of dissatisfaction or complaint to be a bother and an annoyance. Therefore it encourages its customer service employees to be unhelpful and dismissive.
Besides this, there is the plain fact that all MLMs are not really concerned with ordinary retail customers, since the engine behind the business is recruitment while the sale of products is just a cover. A genuine retail business has to be concerned with customer dissatisfaction. A fake MLM business like Amway doesn't.
Anonymous - companies who actually care about their customers want to make things right. Whether that means an apology, a refund, exchange, or more investigation into incidents.
DeleteAmway doesn't give a fuck about customers, IBO's, or much else of anything other than how the owners can get richer.
If a company that cares about its customers sees someone who's pissed off posting on social media or on a blog they'd contact the person and see what they can do to make it right and make the problem go away. A company doing the right thing gets praise online for fixing the problem.
Amway doesn't give a fuck. That's the kind of arrogance we're dealing with here.
Amway's customer service department aka the I-don't-give-a-fuck department are the most unhelpful bastards around. You know how Ambots go around bragging that Amway has a 180 day money back guarantee. If you've ever had to phone in and try to get your money back you're faced with a wall of opposition from the I-don't-give-a-fuck department so most people drop it and give up trying to get their money back. Which is what Amway counts on.
Amway's reputation is so tarnished there's nothing in it for them to suddenly start providing good customer service or try to do the right thing and make the customer happy.
Amway isn't the only business out there that doesn't give a fuck about good customer service but it's the only business that we discuss around here. As you pointed out, a real business that cares about its reputation is concerned about customer dissatisfaction. A pyramid scheme MLM that is brainwashing its sales reps into thinking they're running a fake business, doesn't give a fuck.
Hi Anna-- I love your blog--thanks for all the laughs. I was hoping to get your thoughts on Betsy DeVos now being the Secretary of Education. Why don't we hear more about her Amway connections in the news? Can you imagine a future where, in order for kids to get a proper education, they have to get their parents to sign up for Amway? Scary to even think about.
ReplyDeleteHi Aaron. Thanks for stopping by. Glad you love the blog. Around here we aim to entertain as well as educate. Don't get us started on that fucking Betsy bitch who thinks guns are OK in schools due to the grizzly bear threat LOL! I'm pretty sure she's going to push for all the schools to buy Amway cleaning supplies and stock the vending machines with Amway shit. Not to mention sometime we can look forward to all parents signing up to Scamway if they want their kids to go to school. Scary shit. Amway is true life horror story.
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